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Pre-caching Files and Folders
Pre-caching Files and Folders

Reduce reliance on your internet speed and eliminate lag by “Pre-Caching” files and folders.

Updated over a month ago

Pre-caching is a proactive approach that enables team members to instruct Suite to cache an entire file or folder in advance.

By adding media to the "Pre-Cache" you can ensure smooth playback from the start rather than waiting for Suite's "On-Demand" cache to recognize what you are accessing.

How To Pre-Cache

Step 1: Navigate to Cache Settings

Step 2: If you haven't already, update the location and size of your cache

Step 3: Click the "+Add to Cache" button and select the file or folder you wish to pre-cache

💡 Pre-cached folders automatically update whenever their contents change.

💡 Want to Pre-Cache everything in your Suite Drive? Select the entire Suite Drive within Finder or File Explorer.

Step 4: Once a file or folder has been selected, it will appear under "Path" and begin to pre-cache

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