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How do I contact Support?

Get help fast via live chat, email, or Slack - our team is here to assist!

Updated over a month ago

Our team is here to help and there are a few ways you can get in touch!

Live Chat

For the fastest response time, you can chat with our team directly from your Suite Storage application. Simply click on the live chat icon and a member of our team will assist you.

Email

Email us at [email protected] (please expect a response within 1 business day)

Slack

If you or your team use “Slack” we can set you up with a direct Slack channel - please message us in the support chat or email us at [email protected] with the following information:

  • Company Name

  • The email addresses of everyone you would like added to the channel

💡 Feel free to send a message at any time, including nights and weekends. While our team primarily keeps normal business hours in US Mountain Time, we monitor all support channels during off-hours and will get back to you as soon as possible.

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