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How do I reset or change my password?
How do I reset or change my password?

Steps to reset or change your password, including troubleshooting tips.

Updated over 2 weeks ago

⚠️ If you have never logged in to Suite and your temporary password isn't working, ask your team Admin to delete you and re-add you as a team member and you will be issued a new temporary password.

Step 1: On the Login page, click “Forgot password?” (If you would like to change your password, first log out of Suite Storage.)

Step 2: Enter your email address and click “Send Reset Code”

Step 3: Check your inbox for an email from [email protected] with the subject line "Suite Studios: Forgot Password" and copy the password reset code.

Step 4: Enter the reset code and type in your new password following the below specifications:

  • Must be at least 8 characters

  • Must contain at least 1 special character

  • Must contain at least 1 number

  • Must contain at least 1 uppercase letter

Step 5: Click “Reset Password”

Step 6: Now, you can log in with your email and new password!

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