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What is Submit Logs?

Use "Submit Logs" to help our support team diagnose and resolve issues.

Updated over 6 months ago

"Submit Logs" is a feature designed to assist us in identifying the underlying cause of an issue or error.

⚠️ You will only need to use this feature if requested by our support team.

If you are requested to submit a log

Navigate to “My Account” (top left-hand corner) > click “Submit Logs”

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