If you've recently joined Suite Storage as a team member and don't hold administrative privileges, you may be puzzled to see an empty Suite Drive where you expected files and folders to be.
This scenario typically stems from the application's default permission settings, which require an admin to explicitly grant access to files or folders before they appear in your drive.
What Non-Admin Team Members Can Do
Step 1: Contact your Suite Storage Admin.
Step 2: Request that they assign file or folder permissions to your account.
Steps for Admins to Assign Access
Step 1: Navigate to "Team Settings" within the Suite Application.
Step 2: Find and click "Manage" next to the team member needing permissions.
Step 3: Use the "+Add" button to grant access to the appropriate files or folders.
💡 Users have access to everything within and below the selected folder(s) and nothing above the selected folder(s).
Once an administrator has granted the necessary permissions, you will be able to view and access all designated files and folders directly in your Suite Drive.
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