ℹ As of April 4, 2025, users can join multiple teams with one email address! Download our latest version here. (Version 53.136.0 and beyond)
We recommend you update to our latest version. If you are on a version lower than 53.136.0 follow the steps below
An error message when adding a team member to Suite can sometimes occur - here are common reasons for this issue:
The user's email has already been added to your team.
The user's email is affiliated with another Suite team.
To resolve this error, consider the following options:
Option 1: Append a "+" followed by an alias to the email address.
Example: If the email "[email protected]" is already associated with another team, you can add "jay+team@suitestudios.io" to your team.
Option 2: Request the user to have their email removed from the other team.
This ensures smooth integration of team members without conflicting email addresses across different Suite teams.
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