An error message when adding a team member to Suite can sometimes occur - here are common reasons for this issue:
The user's email has already been added to your team.
The user's email is affiliated with another Suite team.
To resolve this error, consider the following options:
Option 1: Append a "+" followed by an alias to the email address.
β
Example: If the email "[email protected]" is already associated with another team, you can add "jay+team@suitestudios.io" to your team.
β
Option 2: Request the user to have their email removed from the other team.
β
This ensures smooth integration of team members without conflicting email addresses across different Suite teams.
Still have a question?
Click the chat icon in the corner of your screen to send us a message!