The Suite Connect App | Suite Studios Knowledge Base

Suite Connect is an application for non-Suite team members to upload or download files to or from a specific location within a Suite Drive.

💡Installing the Suite Connect App takes less than a minute & no kernel extension installation is required!

Uploading via the Suite Connect App

Step 1. Paste the link you received in your browser - if you haven't already, you will be prompted to download the Suite Connect App.

Once installed, click "Open Connect" or launch the application.

Step 2. Enter the "Link URL" and "Link Password" you were provided (if redirected from your browser, the link will auto-populate).

Step 3. Click the "+Upload" button and select the file or folder you wish to upload.

💡 Folders retain their structure once they have been uploaded.

Step 4. You can monitor the progress of your upload and will see "100" under "Status" once it completes.

⚠️ If an error has occurred, this will be reflected on the file and in the bottom left-hand corner.

Step 1. Paste the link you received in your browser - if you haven't already, you will be prompted to download the Suite Connect App.

Once installed, click "Open Connect" or launch the application.

Step 2. Enter the "Link URL" and "Link Password" you were provided (if redirected from your browser, the link will auto-populate).

Step 3. Click the "Download" button and select a destination on your local drive

Step 4. You can monitor the progress of your download and will see "100" under "Status" once it completes.

💡 Folders retain their structure once they have been downloaded.

⚠️ If an error has occurred, this will be reflected on the file and in the bottom left-hand corner.

If you have any questions about the Suite Connect App you can reach out via live chat or email us at [email protected]

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