When setting up your cache drive, it’s essential that the name of your drive does NOT start with "Suite."
⚠️ Naming your cache drive anything that starts with "Suite" will lead to an error and prevent you from updating the cache location.
To resolve this issue, choose a different name for your drive that does not begin with "Suite" and update your cache location.
Renaming your drive:
Open Finder / File Explorer and locate your cache drive.
Right-click on the drive and select "Rename."
Choose a new name for your drive that does not start with "Suite." (ex. "MyCache")
Updating the cache location: Navigate to "Cache Settings" > click "Change Location" > select your drive!
If the error persists after following these steps, please contact our support team for further assistance.
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