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How do I pause or cancel an upload in Suite?

Discover how to cancel uploads by force-quitting Suite as a last resort and free up bandwidth for other apps to upload simultaneously.

Updated this week

Currently, you cannot pause or cancel an upload to Suite once you've started one. (e.g. Status > UPLOADING – 42 GB Remaining...)

If you must cancel an upload in progress, you must force quit (macOS: Force Quit, Windows: End Task) the Suite application.

⚠️ Only force quit Suite during an upload as a last resort.

If you decide to force quit Suite while an upload is in progress, you should prepare to restart your upload from the beginning.

Pre-Upload Tips

  • Choose a computer with a fast, stable Internet connection (i.e. a cabled connection over the fastest Internet service available at your location).

  • Plan and schedule a time to upload files without interruption.

  • Review and confirm that all folders and files aren't named with any characters restricted for use on Suite.

  • Turn off any automatic or scheduled operating system updates that could result in an automatic restart, canceling any upload in progress.

💡Need to free up network bandwidth to upload from another app alongside Suite?

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