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How do I pause or cancel an upload in Suite?

Discover how to cancel uploads by force-quitting Suite as a last resort and free up bandwidth for other apps to upload simultaneously.

Updated over 2 weeks ago

Currently, you cannot pause or cancel an upload to Suite once you've started one. (e.g. Status > UPLOADING – 42 GB Remaining...)

If you must cancel an upload in progress, you must force quit (macOS: Force Quit, Windows: End Task) the Suite application.

⚠️ Only force quit Suite during an upload as a last resort.

If you decide to force quit Suite while an upload is in progress, you should prepare to restart your upload from the beginning.

Pre-Upload Tips

  • Choose a computer with a fast, stable Internet connection (i.e. a cabled connection over the fastest Internet service available at your location).

  • Plan and schedule a time to upload files without interruption.

  • Review and confirm that all folders and files aren't named with any characters restricted for use on Suite.

  • Turn off any automatic or scheduled operating system updates that could result in an automatic restart, canceling any upload in progress.

💡Need to free up network bandwidth to upload from another app alongside Suite?

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