1. Watch the Getting Started video
Take 4 minutes and 30 seconds to learn everything you need to get started!
2. Use ethernet whenever possible
For the best possible experience use a hard-wired connection instead of WiFi.
3. Cache Settings
Point the Suite cache location to a solid-state drive (SSD) NOT a hard disk.
Ensure the SSD is not formatted as exFAT. For best performance, we recommend formatting your drive as NTFS (Windows), APFS (Mac), or Ext3/4 and above (Linux). For more information on drive formatting click here.
Allocate as much space as you can spare
Experiencing lag editing off the Suite Drive? Pre-cache the project
4. Using Premiere?
Here is our guide on optimizing Premiere settings
5. Reach out with any questions
Hit us up at any time if you need help - Seriously! Our response time is <2 mins through live chat.
Still have a question?
Click the chat icon in the corner of your screen to send us a message!