Suite Studios

1. <a href="https://support.suitestudios.io/en/collections/10919928-setup-guide">Cache Settings</a>

Point the Suite cache location to an external solid-state drive (SSD) - NOT a hard disk (HDD).

Ensure the SSD is not formatted as exFAT. For best performance, we recommend formatting your drive as NTFS (Windows), APFS (Mac), or Ext3/4 and above (Linux). For more information on drive formatting <a href="https://support.suitestudios.io/en/articles/9105738-cache-drive-format-faq">click here</a>.

Allocate as much storage as you can spare. With a larger cache, frequently accessed data can be retrieved quickly, drastically improving application performance and reducing latency.

1. Point the Suite cache location to an external solid-state drive (SSD) - NOT a hard disk (HDD).
2. Ensure the SSD is not formatted as exFAT. For best performance, we recommend formatting your drive as NTFS (Windows), APFS (Mac), or Ext3/4 and above (Linux). For more information on drive formatting <a href="https://support.suitestudios.io/en/articles/9105738-cache-drive-format-faq">click here</a>.
3. Allocate as much storage as you can spare. With a larger cache, frequently accessed data can be retrieved quickly, drastically improving application performance and reducing latency.

Make sure you’ve completed all steps in the Suite Optimization Guide for your editing program 

Here is our <a href="https://support.suitestudios.io/en/articles/9176233-avid-media-composer-optimization-guide">Avid Media Composer Optimization Guide</a>

Here is our <a href="https://support.suitestudios.io/en/articles/8055419-optimizing-adobe-premiere-settings-to-be-used-with-suite">Adobe Premiere Optimization Guide</a>

Here is our<a href="https://support.suitestudios.io/en/articles/11474243-optimizing-adobe-media-encoder-settings-to-be-used-with-suite"> Adobe Media Encoder Optimization Guide</a>

Here is our <a href="https://support.suitestudios.io/en/articles/11395543-optimizing-adobe-after-effects-settings-to-be-used-with-suite">Adobe After Effects Optimization Guide</a>

- Here is our <a href="https://support.suitestudios.io/en/articles/9176233-avid-media-composer-optimization-guide">Avid Media Composer Optimization Guide</a>
- Here is our <a href="https://support.suitestudios.io/en/articles/8055419-optimizing-adobe-premiere-settings-to-be-used-with-suite">Adobe Premiere Optimization Guide</a>
- Here is our<a href="https://support.suitestudios.io/en/articles/11474243-optimizing-adobe-media-encoder-settings-to-be-used-with-suite"> Adobe Media Encoder Optimization Guide</a>
- Here is our <a href="https://support.suitestudios.io/en/articles/11395543-optimizing-adobe-after-effects-settings-to-be-used-with-suite">Adobe After Effects Optimization Guide</a>

For the best performance while using Suite, we recommend connecting your computer to the internet via Ethernet (a wired connection), especially for large files or heavy workflows.

That said, Wi-Fi works well too! If you’re on Wi-Fi or can’t connect via Ethernet, we suggest pre-caching any files or folders you’re actively working on to help ensure a smooth, lag-free experience.

We do not recommend using a VPN with Suite 

Using an active VPN connection may produce unpredictable results when using Suite. If you need to use a VPN while using Suite, test your current VPN client and configuration while streaming from or uploading to Suite. If you suspect your VPN may be interfering with Suite usage, notify your local IT support for assistance before reaching out to support.

4. Pre-Cache Data That You Are Actively Working on

Experiencing some lag while editing from Suite? Pre-cache the files/folders that you are working on. Why? How?<a href="https://support.suitestudios.io/en/articles/8208172-pre-caching-files-and-folders"> Read here</a>

Hit us up at any time if you need help. Seriously! Our response time is less than 2 minutes through Suite's live chat.

Click the chat icon in the corner of your screen to send us a message!

Get the best performance out of Suite. Walk through this guide to get things running smoothly

Suite Setup 101: Performance Basics Every Suite User Should Follow

Find answers and get help from Intercom Support and Community Experts

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.

Suite Setup 101: Performance Basics Every Suite User Should Follow

1. Cache Settings

2. Follow the Optimization Guide

3. Set up your network for success

4. Pre-Cache Data That You Are Actively Working on

5. Reach out with any questions