Suite Studios

1. <a href="https://support.suitestudios.io/en/collections/10919928-setup-guide">Cache Settings</a>

Point the Suite cache location to an external solid-state drive (SSD) - NOT a hard disk (HDD).

Ensure the SSD is not formatted as exFAT. For best performance, format your drive as:

1. NTFS (Windows)
2. APFS (macOS)
3. Ext3/4 and above (Linux).
4. For more information on drive formatting, <a href="https://support.suitestudios.io/en/articles/9105738-cache-drive-format-faq">click here</a>.

Allocate as much storage as you can spare. A larger cache allows for quick retrieval of frequently accessed data.

1. Point the Suite cache location to an external solid-state drive (SSD) - NOT a hard disk (HDD).
2. Ensure the SSD is not formatted as exFAT. For best performance, format your drive as:
 1. NTFS (Windows)
 2. APFS (macOS)
 3. Ext3/4 and above (Linux).
 4. For more information on drive formatting, <a href="https://support.suitestudios.io/en/articles/9105738-cache-drive-format-faq">click here</a>.
3. Allocate as much storage as you can spare. A larger cache allows for quick retrieval of frequently accessed data.

Using these apps with Suite? Follow our Optimization Guides on each computer to achieve peak performance:

<a href="https://support.suitestudios.io/en/articles/8055419-optimizing-adobe-premiere-settings-to-be-used-with-suite">Adobe Premiere Pro</a>

<a href="https://support.suitestudios.io/en/articles/11474243-optimizing-adobe-media-encoder-settings-to-be-used-with-suite">Adobe Media Encoder</a>

<a href="https://support.suitestudios.io/en/articles/11395543-optimizing-adobe-after-effects-settings-to-be-used-with-suite">Adobe After Effects</a>

<a href="https://support.suitestudios.io/en/articles/9176233-avid-media-composer-optimization-guide">Avid Media Composer</a>

<a href="https://support.suitestudios.io/en/articles/11482139-pro-tools-optimizations-and-workflows">Pro Tools Optimization Guide</a>

- <a href="https://support.suitestudios.io/en/articles/8055419-optimizing-adobe-premiere-settings-to-be-used-with-suite">Adobe Premiere Pro</a>
- <a href="https://support.suitestudios.io/en/articles/11474243-optimizing-adobe-media-encoder-settings-to-be-used-with-suite">Adobe Media Encoder</a>
- <a href="https://support.suitestudios.io/en/articles/11395543-optimizing-adobe-after-effects-settings-to-be-used-with-suite">Adobe After Effects</a>
- <a href="https://support.suitestudios.io/en/articles/9176233-avid-media-composer-optimization-guide">Avid Media Composer</a>
- <a href="https://support.suitestudios.io/en/articles/11482139-pro-tools-optimizations-and-workflows">Pro Tools Optimization Guide</a>

We recommend connecting your computer to the Internet via Ethernet (i.e. a wired connection), especially for large files or resource-intensive workflows.

That said, Suite works well over Wi-Fi too! 

If you’re on Wi-Fi or can’t connect via Ethernet, pre-caching any files or folders you’re actively working on from Suite will ensure a smooth, lag-free experience.

We do not recommend using a VPN with Suite.

Using an active VPN connection may produce unpredictable results when using Suite. 

If you need to use a VPN while using Suite, test your current VPN client and configuration while streaming from or uploading to Suite. If you suspect your VPN may be interfering with Suite usage, notify your local IT support for assistance before reaching out to support.

Why Using a VPN With Suite Isn't Recommended

4. Pre-Cache Any Data You're Actively Working With

Experiencing lag while editing from Suite? Pre-cache the files/folders that you are working on. Why? How? <a href="https://support.suitestudios.io/en/articles/8208172-pre-caching-files-and-folders">Learn more here.</a>

Feel free to contact us anytime if you need help. (Seriously! Our response time is less than 2 minutes through Suite's live chat.)

Click the chat icon in the corner of your screen to send us a message!

Use this guide to get the best performance while working from Suite.

Suite Setup 101: Performance Basics Every Suite User Should Follow

Find answers and get help from Intercom Support and Community Experts

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Suite Setup 101: Performance Basics Every Suite User Should Follow

1. Cache Settings

2. Optimize Your App(s) for Suite

3. Set Up Your Network for Success

4. Pre-Cache Any Data You're Actively Working With

5. Reach Out with Any Questions